Meet The Team
Bill Palmer is a one of the original founders of Consentricare.
He is a seasoned leader, entrepreneur and agent of transformation, Freeman of the City of London and Chair of a public-private not-for profit initiative focused upon Digital Health.
He has extensive experience in developing new and innovative Go-to-Market Initiatives and has been responsible for the creation of systems and processes for everything from utilities billing to sales and systems delivery.
Bill is a strong believer in the importance of positive Customer Experience (CX) to the growth of sustainable revenue for both start-ups and established enterprises alike and both mentors and lectures on the subject. He has worked across multiple industry sectors over the years, including Healthcare, Energy and Utilities, Construction, High Tech Manufacturing and Logistics.
After thirty years in senior roles in Systems Integrators and Independent Software Vendors from Oracle to IBM, Bill decided it was time to do something different and built Consentricare; he says this of the company he founded with Jon Murrell:
“We hit the mark with our very first mobile app, CareHound. That laid the technical foundation for Houndation, the mobile engagement solution we deliver today; in short we realised that in building one worthwhile thing we had actually created something with far greater potential.
I’m proud to be playing my part in transforming how enterprises support and engage with their people and communities. Our corporate ethos is “We help you care” and we carry that into everything we do.”
Jon Murrell is an experienced leader, entrepreneur, management consultant, innovator, proponent of change and rather rusty village cricketer.
Specialising in organisational change, Jon led major transformation and IT programmes in UK businesses over two decades, notably leading major construction firm Morgan Sindall's processes and systems through 5 years of intensive acquisition and integration activity until 2008, when the urge to do "his own thing" became overwhelming.
Jon then set out to disrupt the world of consultancy through his simple, expedient approach to systems and process transformation, founding boutique consultancies working in Construction, Engineering, Energy, Banking, Hi-Tech Manufacturing, Healthcare and Agriculture, among other markets.
Jon's focus on the business rather than technology coupled with his knack for finding neat solutions brings considerable value to customers. Of the company he and Bill Palmer established, he says:
"Our idea was simply to get important information to the right people at the right time, the first area of activity being elder care, based partly on the difficult experiences I'd had seeking care for my elderly mother.
It became clear that what we had built was an excellent way of communicating complex, dynamic information to any community of users and I'm exceptionally proud of the work we've done to support people who without our mobile app platform would continue to feel isolated, whether in terms of their wellbeing, their work or their neighbourhood."
Danny Wyatt is an exceptionally talented technologist, entrepreneur, musician and consultant who brings the rare ability to both interpret real-world problems and to invent technological solutions to solve them.
For many years, Danny led major technology programmes in the construction and engineering sector, specialising particularly in the world of data and the need to focus transactional processing so that the value of the data collected is maximised.
Danny's most recent work has focused on cloud computing, mobile applications and data integration, where he continues to showcase his talent from concept through design to code and all points in between.
Of the company he joined as CTO, he says:
"When Jon explained to me what he and Bill were working on, I was absolutely blown away by the passion they had for the need to get the right information to people when they needed it most.
We make the assumption in the modern world that everyone can use technology to find out exactly what they need to know at the drop of a hat, but the reality is far less cut-and-dried.
When building our first solution, CareHound, we always had an eye on needing to build a flexible, solid platform that could get information to any community of users. We've proven that ability and it's wonderful to see Houndation starting to spread into so many other sectors."